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Frequently
Asked Questions
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Besides
the software, what do I neet to access Equifax Telecommunications
& Utilities Solutions products?
You will need to have connectivity to Equifax. You can connect to
Equifax via 1) dial-up asynchronous connection or 2) TCP/IP over
a dial-up or dedicated connection. Your Equifax Telecommunications
& Utilities Solutions sales representative can help consult
on the best option for your particular needs.
You will also
need to sign up for service by contacting a sales representative.
You will be assigned a member number and security code which will
be used to access the Equifax Telecommunications & Utilities
Solutions products you desire.
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Why are
there three versions of the software?
We created three versions to meet the needs of clients of all sizes.
MV Express is designed for a small number of users with a modem
connected to each computer.
MV Express+
is designed for larger clients who wish to use a modem pool.
MV Network
is for very large clients who plan on running many transactions
and wish to use TCP/IP for fast response times.
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How long
does it take to get everything running?
Assuming a member number has been established, MV Express can be
up and running in a few minutes. MV Express+ can take a little longer
to roll-out depending on your modem pool vendors software and hardware.
For MV Network implementations, you should plan on 30 to 60 days
to get all the networking in place and tested.
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How should
I use the ODBC database?
The ODBC database is provide to store responses from Equifax. This
information can then be reviewed at a later date. You may even use
your particular database software to write reports; i.e. sequel,
access, etc.
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Why do I
need Microsoft ODBC drivers?
We chose to utilize Microsoft's ODBC database drivers for maximum
compatilibity and flexibility. Since many of our clients continue
to use 16-bit Windows, we chose ODBC 2.0 to manage the database
functionality.
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Who do I
contact for technical support?
You may contact our technical support group at 1 (800) 345-3847.
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Multivision
Product Info. 
