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Contact:
Dave Mooney
PR Director
404-885-8117 (o)
EQUIFAX and CLARITAS ALLIANCE WINS
ITS BIGGEST EVER UK CONTRACT
Unique Marketing Database To Be Built
For Marks & Spencer Financial Services
ATLANTA and LONDON, March 15, 1999 -- The strategic alliance between
Equifax, the $1.6 billion global information solutions provider
and Claritas, the world-wide consumer information company, has just
won its biggest ever marketing contract in the United Kingdom, for
a three-year project to build a unique marketing database for Marks
& Spencer Financial Services.
This is the most significant undertaking between Equifax and Claritas
since the announcement of their strategic alliance last year. The
innovative database, which will bring together data never previously
available in one solution, will be used by Marks & Spencer Financial
Services to create an effective dialogue with its five million-plus
customers and millions more prospects.
"This exciting project is a first in the United Kingdom,"
said Rich Crutchfield, Group Executive for Equifax in Europe. "It
breaks new ground and means that ultimately, Marks & Spencer
Financial Services will have a total view of its customer base from
an integrated financial services perspective."
Equifax has made significant investment in its UK marketing services
in the past six years and will continue to do so. Most recently
it has established Knowledge EngineeringTM, which offers significant
added value for maximizing customer relationships. Equifax is also
the number one consumer marketing list provider in the UK, as rated
by the UKs leading marketing publication, Precision Marketing.
It cited Equifax's "Dimensions," the UKs most comprehensive
consumer marketing database used by many leading financial services
providers and retailers.
Crutchfield continued, "This undertaking for Marks & Spencer
confirms Equifax's number one status in the UK for consumer micro
segmentation. It exploits data mining expertise that is at the heart
of risk and marketing solutions that are already being used by five
major financial services providers in the UK and many more in the
US. It is proof positive that we can help businesses position themselves
for the future by using enabling technologies as a competitive differentiation."
Simon Rushton, head of credit marketing, Marks & Spencer Financial
Services, said, "This contract will, in due course, enable
us to create a dialogue with our customers, by marketing to them
with the right offer and at the right time. We have over five million
customers who obviously have varying spending habits. By understanding
more closely our customers spending patterns we aim to keep
them more informed about the products and services of most benefit
to them."
Operating in compliance with UK data protection law, Equifax will
employ innovative data mining tools to bring more precise understanding
to Marks & Spencer Financial Services' own customer data. By
"mining" a wide range of information from Equifax and
Claritas on consumers, distribution channels and products, the two
companies aim to help Marks & Spencer Financial Services target
the right marketing programs to deliver the products and services
their customers want, when they want them. These capabilities will,
in the fullness of time, create the fundamental knowledge for Marks
& Spencer Financial Services, allowing them to better understand
-- and even anticipate -- customers' and prospects' needs.
Representing an industry first for its scale and technological
innovation, the alliance will create a prospect universe, a unique
database comprising 44 million UK adults, profiled using the Equifax
Dimensions database and data from Claritass Lifestyle Universe
database. The contract is also unique in its blend of risk and marketing
data that will be used to build the most accurate picture of the
customer.
"The aim of the prospect universe is to allow Marks &
Spencer Financial Services to truly understand the effectiveness
of its external marketing mailings", confirmed Rich Crutchfield.
"Through the technology, data and software solutions we are
building they will, over time, be able to focus more accurately
on the needs of their customer base and conduct cost-effective external
mailings," he added.
Claritas has been the American market leader in precision marketing
for over 25 years and is the UK's leading lifestyle database organization.
It operates across the world, from the USA to Asia, in the UK and
throughout continental Europe, offering services in 20 countries.
Claritas, a wholly owned subsidiary of the $2 billion Dutch publishing
and information giant, VNU, employs approximately 800 people worldwide.
EQUIFAX (NYSE: EFX) is a worldwide leader in shaping global commerce
by bringing buyers and sellers together through its information,
transaction processing, consulting and knowledge-based businesses.
Equifax serves the banking, financial, retail, credit card, telecommunications/utilities,
transportation and healthcare industries and government. Founded
in 1899, Atlanta-based Equifax today has 14,000 employees in 18
countries and sales in more than 50. Revenues for the 12 months
ended December 31, 1998, were more than $1.6 billion.
www.equifax.com
# # #
Statements in this press release that relate to Equifax's future
plans, objectives, expectations, performance, events and the like
are "forward-looking statements" within the meaning of
the Private Securities Litigation Reform Act of 1995 and the Securities
Exchange Act of 1934. Future events, risks and uncertainties, individually
or in the aggregate, could cause actual results to differ materially
from those expressed or implied in these statements. Those factors
could include worldwide and U.S. economic conditions, changes in
demand for the companys products and services, risks associated
with the integration of acquisitions and other investments, and
other factors discussed in the "forward-looking information"
section in the managements discussion and analysis included
in the companys annual report on Form 10-K for the year ended
December 31, 1997, and in the "Year 2000 Information"
section in the companys quarterly report on Form 10Q for the
period ended September 30, 1998.
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