Contact:
Dave Mooney
Public Relations, Equifax
404-885-8117 (o)
Equifax Acquires CCI Group PLC
Supporting Strategy to Become Leading
Total Risk Management Provider in Europe
ATLANTA, March 10, 1998 -- Equifax today announced that it has acquired one of the United Kingdom's leading risk and credit management organizations, CCI Group Plc. CCI and all of its subsidiaries will become a wholly owned part of Equifax in Europe. CCI, located in Woking, England and Glasgow, Scotland, and its complete range of risk management, credit management and customer marketing services will be fully integrated into the Equifax solutions portfolio.
CCI Group was founded in 1992 and currently processes over 1 million accounts per year, providing on-line revenue collection using sophisticated telephony techniques. In 1997 the company collected over $41 million for its clients, working in partnership with clients' own finance functions and as a fully outsourced facility. CCI revenues for the 12 months ended February 28, 1998, were $11 million.
Thomas F. Chapman, Equifax president and CEO, said, "It is a clear objective for Equifax to expand our range of services throughout Europe in order to provide our clients with a complete solution to all their customer relationship and risk management needs. With the addition of the services of CCI, we can now significantly increase our risk management portfolio. The outstanding customer list, built by CCI in just six years, also complements that of Equifax in Europe, providing a powerful synergy between the two organizations."
"Throughout the world, Equifax supports businesses at every stage of the customer lifecycle, from recruiting profitable new customers to managing existing customers and handling overdue debts," confirmed Nick Bevan, executive vice president and group executive, Equifax in Europe. " The acquisition of CCI adds an important dimension to our services in the UK by providing efficient and highly professional risk management services as well as additional complementary skills in the customer care and servicing field," Bevan added.
A major investment in state-of-the-art customer management systems and a predictive powerdialer, which can process 200,000 proactive telephone calls per month, has put CCI at the leading edge of both consumer and commercial risk management. It has also enabled the company to extend its services over the last few years to encompass customer care and marketing services such as welcome calls, market research and new customer and service verification checks.
"We are very excited by the opportunities to develop the risk management services of CCI following our acquisition by Equifax", added managing director Michael Cleary. "Equifax CCI is committed to providing a risk management service that is benchmarked as the best and our integration into the Equifax organization will undoubtedly enable us to achieve that aim, not only in the UK but also across continental Europe," Cleary said.
Equifax's worldwide knowledge-based information, transaction processing, consulting and software businesses are designed to bring buyers and sellers together, thus changing the shape of global commerce. Equifax serves the banking, financial, retail, credit card, telecommunications/utilities, automotive, government and health care industries. It is a leading supplier of business information solutions in Canada, the UK and Latin America. Equifax operates in 17 countries with sales in more than 40 countries. Founded in 1899 in Atlanta, Equifax (NYSE: EFX) today has 10,000 employees around the world. Revenues for the 12 months ended December 31, 1997, were $1.4 billion. Visit the company's Internet web site at http://www.equifax.com.