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St.
Petersburg, FL (Payment Services)
SENIOR PROJECT MANAGER Knowledgeable of production functions and work environments. Experience in managing change, installation of new equipment, and implementation of new processes. Responsible for managing and directing all production services projects for production departments. JOB CODE: SRMGR MANAGER-HUMAN RESOURCES Location: Middleton, WI Responsibilities: Manage, implement and coordinate all human resource programs and functions (employment, employee relations, compensation, payroll, benefits, employee development, etc.). Interpret and communicate policies and procedures. Identify and implement strategic organizational/HR initiatives. Act as a counselor/consultant in human resource related issues. Requirements: Bachelor’s degree and five years progressively responsible Human Resource management experience. Must have superlative abilities in the following areas: personal effectiveness, consulting, coaching, project management and organizational development. Must have technical HR expertise with a capacity to facilitate and implement change. Knowledge of financial services industry a plus. Candidates must be willing to relocate. JOB CODE: MHR COMPUTER OPERATOR LEAD Applicant must possess High School diploma. Vocational or college is a plus. Excellent written and oral communication skills including good client relation skills. Working knowledge of computer systems, network operations, batch scheduling in a multi-CPU/VTAM/MVS/CA-7 environment. Ability to work at the highest level of all phases of computer operations. Key responsibilities: Monitor and control system activity by operating the master console or on-line terminals. Observe continuously the performance of the machines as well as peripheral devices and applications, to monitor the systems and determine the point of system or equipment failure as they occur. Manipulate controls in accordance with standard procedures. Escalate failures to management as per guidelines. JOB CODE: COL RISK ANALYST II Bachelor’s degree and equivalent work related experience preferred. Ideal candidate will have strong analytical and statistical skills for problem solving and excellent communication skills to interact with clients and associates. Must be creative, innovative and flexible to meet changing client needs and requirements, have excellent PC skills and good overall attendance/performance reviews. Responsibilities: Analyze loss ratios for warranty clients and evaluate risk management control settings, review analysis with clients on a predetermined schedule, maintain computerized logs and spreadsheet documentation using various software applications, interface with senior management and department heads to report status of clients, prepare various analytical and statistical projects, provide sales support on potential new client calls, participate in the implementation of assigned Pathways accounts, develop a complete and thorough understanding of the Pathways Risk Management Software System, and become knowledgeable in all Pathways products and services. JOB CODE: RAII CLIENT RELATIONS ANALYST Minimum 2 years in a Customer Service Client Relations environment, perfect credit card background, strong analytical skills, ability to work well under Newsure and with short deadlines. Team player and self-starter with independent judgement. Knowledge of credit card processing and general accounting. Responsibilities include serve as the primary contact for National Accounts Institutions and work as an advocate to resolve operational issues. Act as a consultant to clients on a myriad of complex issues. JOB CODE: CRA SR. SPECIALIAT - TRAINING/INSTRUCTIONAL DESIGN Bachelor's degree in Instructional Design, Education, Computer Science or related field. Must have 1-2 years of CBT authoring experience and 2 years of instructional design experience. Authorware experience strongly preferred. Credit Card or banking experience a plus. Responsible for designing and developing CBT's for card processing systems. JOB CODE: NPSTNT000 TEAM SUPERVISOR - CUSTOMER SERVICE (Call Center Supervisor) THIRD SHIFT Supervise daily operations in an automated call center. Duties include coaching and monitoring service associates, handling escalated calls, supervising floor activity, and communicating statistical information to management. Qualified candidates must have at least 1 year of supervisory experience, strong leadership ability, and proficiency in Excel and Word. Credit industry and call center experience a plus. This 3rd shift position consists of weeknights and some weekends with the option of 4 days/week, 10 hour/day. JOB CODE: NPSTNT000 STATISTICIAN II Bachelor's degree with a concentration in Statistics/Business or related computer and/or data specialization. 2-4 years experience in the creation of statistical models and analysis. Strong analytical and statistical skills for problem solving; creative, innovative and flexible to meet changing needs and multiple tasks. Excellent PC skills with database management using various software packages (Microsoft Access and SAS preferred). Responsibilities: Create and maintain analytical model applications to evaluate profitability and risk. Participate as a project team member in the ongoing development of a Neural Network. Evaluate geo-demographics and their correlation to risk. Develop various analytical and statistical models as assigned by senior management. JOB CODE: NPSTNT000 FINANCIAL ANALYST I Requirements: BA or BS in Accounting or Finance or related Business field with accounting experience, education. Minimum 1-2 years experience in an analytical role. Strong PC skills, particularly spreadsheet, including Windows & Excel, Access or SAS a plus. Excellent analytical or organizational skills. Ability to meet tight deadlines, work overtime and under Newsure when required. Responsibilities: Minimal account reconciliations. Responsible for Cardholder and other daily statistical reporting. Month-end analysis and reporting. Budgeting and strategic planning. Report distribution and institution pricing verification. Work schedule: Cyclical additional time during month end close and seasonal additional time during budget process. JOB CODE: NPSTNT000 TRAINING MANAGER College degree or equivalent job experience. Proven sales ability (minimum 5 years sales experience). Excellent verbal, written and presentation skills. Thorough knowledge of payment systems industry including: merchant acquiring services, front-end systems, Check Service and Risk Management Products. Thorough knowledge of dial up Point-of-Sale equipment, installation and programming. Responsible for activities in one of three geographic territories (Eastern, Central or Western): Card product training for new and existing sales personnel in both Check Services and Card Services. Check product training for new and existing Check sales and service personnel. Front end product training. Point-of-Sale installations and merchants implementations training for CSR’s. Development of educational materials and programs. Merchant sales activity and production to Base Customers in a 2 state territory. Sales skills and strategy education for Card, Check and SBS companies. JOB CODE: NPSTNT000 PRODUCT MANAGER I Requirements: High School diploma and 2 years of college or equivalent work experience. Excellent math and analytical skills. Excellent verbal and written communications skills. Excellent problem solving skills. Prior experience with developing and executing user tests for system changes. Ability to successfully manage multiple priorities and projects simultaneously. PC skills: Typing 30wpm, Excel, PowerPoint, Word, Access and Windows. Responsibilities: Define and document business requirements for enhancements or modifications to existing products. Develop and execute a requirements based user acceptance-testing plan for all system changes to a product offering. Conduct software-training classes for customers that purchase software-related products from ECS. Proactively monitor the PathWays system for early detection of potential problems. Answer incoming software help desk calls. Follow through on all problems until final resolution. Perform product demonstrations for prospective customers locally and at their offices. Job Code: NPSTNT000 NATIONAL ACCOUNT REP I Responsibilities: Monitor service levels for Key Regionals through monthly evaluation of key reports. Compare current transaction analysis to prior months history. Evaluate approval and declines base on control sets and/or changes. Review warranty analysis to insure client ROI. Report reasons for disalloweds and develop corrective measures. Proactively review fraud controls with customers and discuss strategies to reduce risk. Represent account interests with senior management to address concerns to seek solutions. Analyze trends and discuss opportunities to improve service levels. Introduce other Equifax services to our customers as innovative solutions. Re-sell existing services, i.e., Warranty, PathWays, Refund Authorizations, 4Detect. Minimum Required Skills and Competencies: 3 years outside sales experience and/or 2 years Equifax sales related experience. Equifax Check Services knowledge, i.e., risk management, authorizations, client services. PC Skills: MS Office (word processing & spreadsheets), account management software. Industry knowledge. JOB CODE: NPSTNT000 RISK ASSESSMENT DIRECTOR Responsibilities: Coordinate the preparation and presentation of pricing requests for all Check Services products. Coordinate and direct the activities of a group of Pricing Analysts on all Check division pricing requests. Update and refine costing and pricing models in order to reflect changes in business patterns and needs. Minimum required skills and competencies: 4 year college degree/focus on Business, Finance, Statistics or Marketing preferred. 4+ years of related management experience in negotiating contracts and finalizing pricing agreements. Requires previous supervisory experience. Ability to interface with all levels of senior management and field personnel. Strong quantitative skills. Prior experience presenting information and charts to high level management. Must be flexible to meet the changing needs and requirements of clients. JOB CODE: NPSTNT000 Available Technology Positions To Apply: Please send your resume with referenced Job Code to:
SENIOR SYSTEMS PROGRAMMERS 3 - 5 years with IBM's VTAM, NCP, MVS, CICS, or Program Products Required. 3 - 5 years experience with IBM’s MVS, JES2, JCL, TSO/E and SMP/E Program Products Required. System Problem Solving Skills. Responsible for daily support of mainframe program products. Responsible for installation of release upgrades and ongoing support after installation. JOB CODE: 98-0004 MAINFRAME PROGRAMMERS 4 year BS in IS or Computer Science or equivalent . 3 years application development experience COBOL II, MVS, CICS, VSAM, JCL. Standard IBM Utilities. Strong analysis and design skills. Full life cycle development experience a plus. Credit Card / Financial / Banking experience a plus. JOB CODE: 98-0048 SENIOR NETWORK PLANNING ANALYST Lotus Notes Application Design and Development Experience. 3-5 years experience administrating Network based systems on Windows NT & dealing with a multiple domain network. 3-5 years experience on Directory synchronization, optimization, monitoring & tuning of Lotus Notes. 3-5 years experience working with TCP/IP & Mail routing topologies... this should include routed WAN networks. Lotus Notes advanced certification preferred. Messaging Protocols (SMTP, X400, etc.) Windows NT Advanced Certification or equivalent work experience Required! JOB CODE: SR.NET TELECOMMUNICATION ANALYST SENIOR Project management of IVR projects, interface with call-center management for development of IVR applications. Coordinate physical IVR software/hardware upgrades, additions, backups. Interface with appropriate technical groups for host, LAN, PBX and network connectivity as it relates to IVR applications. Make changes to existing applications and call-flows. Assist user departments in trouble-shooting IVR/call-flow problems. Report follow through for trouble resolution with vendor. Minimum 2 year IVR experience. Experience on Lucent G2r PBX, Periphonics IVR and CTI a plus. JOB CODE: TAS SENIOR PROGRAMMER ANALYST Must have 5-8 years experience of data processing experience. High degree of assembler within a mainframe CICS environment. Technical skills must include COBOL, COBOL II, CICS, VSAM, Expeditor, DB2, TSO/ISPF, MVS, Assembler. Knowledge of credit card & merchant processing a plus. JOB CODE: LUCY C PROGRAMMER ANALYST, SR. Must have 5-8 years "C" programming experience. UNIX-based operating system (RMX Desired) TCP/IP socket programming experience required. High volume real-time transaction processing design. Messaging protocols such as SNA, TCP/IP, X.25 Interprocess message routing & queueing. JOB CODE: TWTY SENIOR VB PROGRAMMER ANALYST Must have 3-5 years experience of Clipper 5.3/Dbase, Visual Basic 3.0, 4.0, 5.0/6.0. Experience with 16 & 32-bit windows in a NT environment, SQL & ADO required. Plus if familiar with 32-bit windows API, DCOM, MTS, MSMQ & internet development. JOB CODE: VBMR LEAD QA ANALYST Must have 3 plus years QA or Software Development Process Improvement Experience. Pluses: ISO 9000, SEI and CMM (Capability Maturity Model) Source Code Control, Version/Build Control, Change Management & Configuration Management Tools. JOB CODE: QA TECHNICAL CUSTOMER SUPPORT ANALYST III Supports external and internal customers in creating, managing and producing data; and is responsible for manual entry of some data and creative format designs. Technical problem-solving and analysis skills are essential. The qualified candidate should possess a Bachelor's degree or equivalent work experience; Internet file transfer knowledge; Procomm or other commercial software file transfer knowledge; working DOS 6.2 knowledge with understanding of batch files; Windows 95 experience; File Transfer Protocol scripting language (Hummingbird Basic preferred); customer service background (instruction background helpful); and Microsoft Office 97 Access experience working with database creation, macros, and manipulation of data. A working knowledge of SAS, COBOL, JCL, Win Batch, Visual Basics, TSOA, Dyl-280 and H.E.A.T. would be helpful. JOB CODE: NPSTNT000 |
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